Privacy Policy
Effective Date: July 17th, 2021
We are a part of the Collective, Sacred Spaces, Sacred Spaces Studio and the Green House Cafe. We are committed to respecting your privacy. The purpose of this Privacy Policy is to inform you what information we collect from you, how we use your information and the choices that you have regarding our use of your information. This Privacy Policy applies to information we collect about you in our stores, through our websites and mobile applications, and anywhere else we interact with you. By using any of our web sites, mobile applications, or sharing your information with us, you are accepted and consenting to the practices described in this Privacy Policy.
Our brands support and adhere to the guidelines and practices adhere by the Direct Marketing Association’s Privacy Promise to American Consumers. We have agreed to (1) provide customers with notices of their ability to opt out of information rental, sale, or exchange with other marketers; (2) honor customer’s requests not to share their contact information with other marketers; and (3) honor customers’ requests not to receive mail, telephone, or other solicitations from our brands.
COLLECTING INFORMATION ABOUT YOU
Categories and Types of Personal Information We Collect
We collect the following categories and types of personal information:
• Contact Information: your first and last name, postal address, email address, and phone number;
• Other identifying information: IP address, social media usernames, passwords and other security information for authentication and access;
• Financial Information: credit card, debit card and bank account information;
• Demographic information: gender, age, employment information and salary information;
• Geolocation data;
• Internet or other electronic activity: your browsing and click history, including information about how you navigate within our services and which elements of our services you use the most;
• Commercial information: products purchased or viewed on our website;
• Audio and visual information: your videos and photos; and
• Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude.
Categories of Use
Transactional Purposes: We use your contact information, financial information, and commercial information to:
• Receive, process, confirm, send and track your order, subscribe or registration;
• Communicate with your about your order, subscription or registration; and
• Process any subscription or registration you make to one of our services
Analytical Purposes: We use your other identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends, and statistics.
Marketing and Promotional Purposes: We use your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:
• Inform you of our new products, services and offers;
• Provide you with targeted advertising;
• Run contests, promotions and sweepstakes;
• Provide you with our loyalty program including earning points and awarding and redeeming certificates; and
• Provide you with other information about our brands, including personalized marketing communications.
Maintenance and Improvement of Services and Website: We use your contact information, commercial information, and internet activity and browsing history to:
• Provide and maintain functionality on our website; including our live chat or customer review features;
• Handle your customer services requests; and
• Help us diagnose technical and service problems and administer our stores, websites and apps.
Review and Content Creation Purposes: We use your contact information, commercial information, and audio and visual information to enable reviews of our products and to display content that you have created and allowed us to display on our website and services and on social media.
Security and Fraud Protection: We us your contact information, other identifying information, commercial information, financial information, geolocation data, internet activity and browsing history, and inferences to protect this website, our company, and others and to prevent fraud, theft and misconduct.
SOURCES OF PERSONAL INFORMATION
We collect information from the following sources:
We collect information directly from you.
We collect contact and demographic information directly from you. We also collect payment information from you.
We collect information about you from third-parties.
We collect your personal information from third-parties, such as social media sites and data co-ops. We use the Google Maps service, and other services, to collect geolocation data. We use this information o create greater ease of use in our checkout, including to suggest your shipping and billing address, or to help you find the closest store location. The Google Maps service is governed by Google’s privacy policy locate at https://www.google.com/policies/privacy. We may collect your identifying information from Facebook, in accordance with their terms of use and privacy policy.
We collect information from you passively.
We collect Internet or other electronic activity passively using tools like browser cookies. This activity is further described in the Advertising and Online Tracking section below.
Combining Information
We may combine information you give us online, in our stores, or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with third-parties. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you directly about our products and events that may be of interest to you, and for other promotional and commercial purposes.
WHEN WE SHARE INFORMATION TO THIRD-PARTIES
Our Service Providers
We may contract with companies or persons to provide certain services including credit card processing, shipping, data analysis and management, promotional services, etc. We call them our Service Providers. We provide Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
Our Select Partners
From time to time we might establish a business relations with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contract you regarding products and services that may be of interest to you. This section does not apply to mobile phone numbers and opt in consent information collected from SMS text programs. Our brands also collect mobile phone numbers for other purposes which are subject to this section.
Our Affiliates
We may share personal information with businesses controlling, controlled by, or under common control with our brands.
Corporate Transactions
We may provide information with parties to business transactions such as those we deal with in mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of business transactions. In these types of transactions, personal information may be shared, sold, or transferred, and it may be used subsequently by a third-party.
Law Enforcement and Courts
In certain instances we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against person or entities who may be causing injury to you, to our brands, or to others. We may also disclose your contact information when we believe that law or legal processes require it.
COOKIES
When you visit our web sites, we send one or more cookies to your computer or other devices. We may also use cookies and other similar technologies in emails that you receive from us. A cookie is small data file that is placed on the hard drive of your computer when you visit a web site. A session cookie expires immediately when you end your session (i.e., close your browser). A persistent cookie stores information on the hard drive so when you end your session and return to the same web site at a later date the cookie information is still available. We use cookies to improve the quality of our services when you visit our web site and other web sites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assists our online merchants to track visits to and sales at our web sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting and email interaction patterns.
If you would like to opt out of accepting cookies altogether you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it, However, certain features of our web sites or other services may not work if you delete or disable cookies.
We use Google Analytics on our web sites to collect usage data, to analyze how users use the web sites and to provide advertisements to you on other websites. For more information about to to opt our of having information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
ADVERTISING AND ONLINE TRACKING
We allow third-party companies to serves ads and/or collect certain information when you visit our web sites. These companies may use information (e.g., clickstream information, browser type, time and ate, subject of advertisements clicked or scrolled over) collect during your visits to this and other web sites in order to provide advertisements about goods and services likely to be of interest to you. These companies may also tie identifiers associated with a particular browser or devices used by the same user or household (e.g., a device identifier associated with a user’s computer may be tied to the device identifiers of that user’s tablet and phone) in order to measure and target advertisements tailored to use interests across their devices and to send personalized marketing communications. These companies typically “Do Not Track” signals, but several of these third-party companies who utilize these cookies or beacons on our websites enable you to opt out of these behavioral advertising. To learn more or opt out from these companies you can visit https://www.networdadvertising.org/choices/ and https://www.aboutads.info/choices/. We also provide you with additional tools to opt out of marketing from us or certain transfers of your information. You can learn about this in the “Opting Out of Marketing and Transfers” section of this Privacy Policy.
OPTING OUT OF MARKETING AND TRANSFERS; UPDATING INFORMATION ABOUT YOU
We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our Select Partners, or if you would like to opt out of our rent or exchange of your information with our marketers, please let us know by sending us an email. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would to update or correct your email address, mailing address or other contact information with us please contact is the same way. If you would like, you make use one of the following statements in your message to us:
• I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events.
• I prefer not receive direct mail advertisements, such as periodic catalogs and mailing regarding products and services, special promotions or upcoming events.
• I prefer not to have my contact information provided to third parties for their marketing purposes.
You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.
Please not that any requests to remove or update your contact information may take up to five days for your email requests and 6-8 weeks to process your postal mail request.
We may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us. We contact you only in ways compatible with your communications choices. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable.
SECURITY
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our web sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
We urge you to keep any passwords that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window you finish your visit. this is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.
PROTECTING CHILDREN
We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you are aware that any of your children has provided us with personal information without your consent, please contact us and we will take steps to remove that information from our servers.
LINKS TO THIRD-PARTY WEB SITES
Our web sites may contain links to web sites operated and maintained any the third parties, over which we have no control. Privacy policies on such linked web sites may be different from our privacy policy. You access such linked web sites at your own risk. You should always read the privacy policy of a linked web site before disclosing any of your information on such web site.
POLICY CHANGES
We reserve the right to change our privacy policy in whole or in part without notice. Those changes will go into effect on the effective date posted at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our web sites and will replace any prior policies that are inconsistent. Your continued use of our web sites or other services constitutes your acceptance of the practices described in the revised Privacy Policy.
CONTACT US
Send us an email.